Privacy Policy

Effective Date: January 2025

Welcome to Webgen Technology! We are committed to protecting your privacy and ensuring a safe online experience for our users. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, www.webgen.com.bd, and our services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

Who We Are

Webgen Technology is a leading provider of web development, server management, graphic design, and SEO services. Our email address is support@webgen.com.bd for all inquiries.

Information We Collect

We may collect the following types of information:

1. Personal Information

  • Name, email address, and phone number: When you contact us or submit a service request.
  • Payment information: For processing service fees (handled securely via third-party payment gateways).

2. Non-Personal Information

  • Cookies and usage data: Includes IP addresses, browser type, and pages visited for analytics purposes.

3. Service-Specific Data

  • Project details or technical specifications provided by you for service fulfillment.

How We Use Your Information

The information collected is used to:

  • Provide and manage our services effectively.
  • Respond to your inquiries and support requests.
  • Process transactions securely.
  • Improve website functionality and user experience.
  • Send periodic updates, promotions, or service-related notifications.

Data Protection and Security

We employ industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. Our website uses SSL encryption to safeguard your data during transactions.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. By continuing to use our website, you consent to our use of cookies. You can manage or disable cookies in your browser settings.

Third-Party Services

To provide the best services, we may share necessary data with trusted third parties, such as payment processors and analytics providers. These parties are obligated to maintain confidentiality and use your data only for authorized purposes.

Refund Policy

At Webgen Technology, all our services are non-refundable. Once a service has been purchased or initiated, the fees paid are final and non-refundable.

Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to any inaccuracies in your information.
  • Withdraw consent for specific data uses (where applicable).

To exercise your rights, please contact us at support@webgen.com.bd.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Thank you for choosing Webgen Technology for your web development and digital solutions needs.